Independent TV Customers Still in Jeopardy Due to Lack of Services Independent TV has more than 80,000 subscribers on board and it’s one of the popular DTH operators in the Northern India regions. However, since mid-June, the company was facing issues with its satellite signal provider Antrix Corporation over non-payment of dues. To recall, Independent TV disconnected services to consumers in the second week of June, stating that it might resume TV channels in a week. Nevertheless, we’re now past mid-August and the company is yet to resume the services to the consumers, which is irking them right now. There are several Independent TV customers who paid for long-term channel packs and they’re suffering right now. Monthly channel pack users may have shifted to another DTH operator by now, but that won’t be the case with long-term channel packs as they’ll stick with Independent TV at least for refund. Independent TV Assures Refund to the Users for Disconnection Period Independent TV also confirmed that it would provide a full refund to the customers over the entire disconnection period. While this news comes as a slight relief, Independent TV customers are more worried about the company’s future and resumption of services. Independent TV said that it would relaunch services as ITV 2.0 to gain customers trust back with a brand new name. It will be interesting to see when the company resumes its services. What is the Actual Issue With Independent TV? Independent TV did not clear its due to satellite service provider Antrix Corporation, which made the latter to disconnect the services entirely. Post the disconnection, the matter was taken to Trai, TDSAT and even for a court hearing. The TDSAT ordered Independent TV to clear dues worth Rs 12 crore to Antrix Corporation. Right now, there’s no update on whether the company has cleared the dues or not, but Antrix Corporation seems to have started providing satellite signals to Independent TV.
